Privacy Policy

Effective Date: February 1, 2022
Last Updated: February 14, 2025

At MTG Velvet, we are committed to protecting your privacy and ensuring that your personal information is handled with the highest level of security and confidentiality. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website (www.mtgvelvet.com) or engage with our services.

By accessing our website or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our website.

1. Information We Collect

We may collect the following types of personal information from you:

1.1 Personal Information You Provide

When you interact with our website, we may ask for:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping & Billing Address
  • Company Name (if applicable)
  • Payment Information (processed securely via third-party payment gateways)
  • Message or Inquiry Details

1.2 Automatically Collected Information

When you browse our website, we automatically collect certain technical data, such as:

  • IP Address
  • Browser Type & Version
  • Operating System
  • Device Type (Mobile, Desktop, Tablet)
  • Pages Visited & Time Spent on Website
  • Referring Website or Source

1.3 Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use your personal data for the following purposes:

2.1 Providing & Improving Our Services

  • Processing and fulfilling orders
  • Managing customer inquiries and support requests
  • Personalizing your experience on our website
  • Enhancing website functionality and user experience

2.2 Marketing & Communication

  • Sending promotional emails about new products, offers, or updates (only if you opt-in)
  • Sending order confirmations, invoices, and other transaction-related emails
  • Responding to inquiries and customer service requests

2.3 Security & Fraud Prevention

  • Monitoring and preventing fraudulent activities
  • Ensuring website security and data protection

2.4 Legal & Compliance Purposes

  • Complying with applicable laws and regulations
  • Resolving disputes and enforcing our terms

3. How We Share Your Information

We do not sell, rent, or trade your personal data to third parties. However, we may share information in the following cases:

3.1 Third-Party Service Providers

We work with trusted third-party providers to help us operate our business, including:

  • Payment Processors (for secure transactions)
  • Shipping & Logistics Partners (for order fulfillment)
  • Marketing & Analytics Providers (to improve customer experience)
  • Web Hosting & Security Providers

3.2 Legal Obligations

We may disclose your personal data when required to:

  • Comply with legal regulations or government requests
  • Protect the rights, property, or safety of MTG Velvet, customers, or others
  • Enforce our policies and terms of service

3.3 Business Transfers

If MTG Velvet undergoes a business transaction (such as a merger, acquisition, or sale of assets), your data may be transferred as part of the transaction.

4. Data Security & Protection

We take data security seriously and implement the following measures to safeguard your personal information:

  • Encryption – Secure Socket Layer (SSL) encryption for data transmission.
  • Access Control – Restricted access to personal data, only to authorized personnel.
  • Regular Security Audits – Periodic checks to prevent breaches.

Despite our efforts, no online transmission is 100% secure. If you suspect unauthorized access, please contact us immediately.

5. Your Rights & Choices

You have the following rights concerning your personal data:

5.1 Access & Correction

You may request access to your personal data and correct any inaccuracies.

5.2 Data Deletion

You may request deletion of your data, subject to legal retention requirements.

5.3 Opt-Out of Marketing

You can opt out of promotional emails by clicking the “Unsubscribe” link or contacting us.

5.4 Restrict Processing

You can request to limit how we process your data under certain conditions.

To exercise any of these rights, email us at contact@mtgvelvet.com.

6. Cookies & Tracking Technologies

6.1 What Are Cookies?

Cookies are small files stored on your device to enhance website functionality and improve user experience.

6.2 Types of Cookies We Use

  • Essential Cookies – Required for core website functions.
  • Analytical Cookies – Help us analyze website traffic.
  • Marketing Cookies – Used for advertising and retargeting.

6.3 How to Manage Cookies

You can disable cookies through your browser settings. However, this may affect website functionality.

7. Third-Party Links & Services

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before providing personal information.

8. Children’s Privacy

MTG Velvet does not knowingly collect data from children under 13. If we discover such information, we will delete it promptly.

9. International Data Transfers

If you access our website from outside India, your data may be transferred and processed in India. By using our services, you consent to this transfer.

10. Retention of Data

We retain personal data only as long as necessary for business, legal, or compliance reasons. When no longer needed, data is securely deleted.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date. Please review it regularly.

12. Contact Us

For any questions about this Privacy Policy or data handling, Contact Us: